What our Customers say...
I am writing this letter to commend all of you for the great work you did for my mother-in-law, Virginia Dix... after a huge oak tree fell on her house the night Hurricane Irma came through town. Virginia is 95- years old and needed my help.. However, I could never have looked after her house and well-being without the help and assistance from all of you! I had no idea SERVPRO of Tallahassee provided such comprehensive services. But most of all --- you provided me with peace of mind and complete confidence in your services! It all started with Robert Philbrick. Working with Robert, during the clean-up process were: Matt, Mr. Leslie, and Brandon. They were all fantastic! And I want to commend Robert on his patience too, as he helped me triage which furniture was going to storage, which to First Impressions for restoration and which to Jones Upholstery. I want to commend Reba. She was always very helpful and took time to answer all my questions along the way. And I had a lot of questions, because I have never been through something like this hurricane before. Always helpful! I also want to commend Steve. He did a great job itemizing the invoices for the insurance company, USAA. Steve interacted directly with USAA.. Good Work! Finally, the process for moving Virginia back into her house went so well, thanks to your crew: Jay Jackson and Randolph. They both were great and got the move-in job done in less than 2 days. Jay and Robert came back to finish the final details she requested.. It was really impressive, the attention to detail. And, the way all the boxes were cataloged per room, to make the moving process smooth and organized. So, I will be recommending SERVPRO of Tallahassee every chance I Get! I sincerely thank you and appreciate you all for the comprehensive and professional job.
I would like to commend Mr. Robert Philbrick and his crew who worked on my home. They were extremely professional and courteous. They did their very best to make a very stressful, bad situation a bit better for me.
I would highly recommend this crew at any time! Thank you Robert!