Recent Posts

What sets a company apart from the rest?

11/18/2021 (Permalink)

Tom Horner Owner Tom Horner

Longevity of ownership SERVPRO of Tallahassee has been owned by two brothers for almost 40 years. Mark and Tommy Horner have long ties to the community and make a point to promote the integrity of how they conduct business in the Big Bend region.   Work Ethic The SERVPRO of Tallahassee franchise was built on being the most responsive emergency restoration firm in the market. We understand the urgency and we know how to mitigate your loss . We understand the stress and are compassionate to the situation that the customer is enduring. When you call SERVPRO of Tallahassee, we respond and we respond with action.   Experience and Knowledge SERVPRO of Tallahassee has a core leadership team with over a 140 years of experience . Ownership, the operations and production manager are still hands on in making sure that your losses are handled as expected.   Every Customer is important. SERVPRO of Tallahassee has handled some of the largest and most complex losses in the Downtown business and government metroplex and we have helped folks in every neighborhood making up our part of the state.

The Leading Causes of Home Fires | SERVPRO® of Tallahassee

11/5/2021 (Permalink)

Fires begin due to a number of causes, ranging from the careless to the intentional. And anytime heat sources are used or misused, there’s a risk of an errant flame taking off.

Despite all the advertising and education that’s gone into home fire safety and prevention, fires in the home still account for a quarter of all reported fires in the United States each year.

So let’s do some digging. What’s behind all these home fires, and how many of them could be prevented? Maybe this article will finally be the one that turns the tide.

Cooking. The overwhelming leader in home fires is cooking. Some cooking fires are avoidable, though—in fact, most are. The top cause of cooking fires? Unattended cooking. Taken into actionable steps, that means that the No. 1 thing you can do to make your house safer from fire is to be more careful when you cook, and never leave your stovetop or grill alone.

Heating equipment. Heating equipment causes the second highest number of home fires. While some of it is caused by equipment failure, much of this cause comes in the form of portable space heaters, which are prone to tipping over, overheating or overloading circuits. And of course, any heater is capable of setting fire to objects or materials that sit closer than three feet away.

Electrical fires. Some electrical fires hide behind your walls and are difficult to catch. But routine maintenance and inspection can reveal problems present and forthcoming—so can responsible use of extension cords, lighting and wattage limitations.

Intentional fires. It’s unnerving to think about it, but a surprising 28,000 intentional home fires are started each year. This doesn’t include fires started for a regular purpose that get out of hand, only fires started with the intent of burning a piece of property.

Smoking materials. Fires caused by smoking materials make up only 5% of home fires, but they make up more than a quarter of all home fire deaths. Smoking fires often happen because cigarettes are dropped or remain lit as individuals lie in bed, creating both fire and carbon monoxide hazards.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

Here to Help

10/26/2021 (Permalink)

Tallahassee homeowners know that when gulf storms result in water damage and mold growth, they can call SERVPRO for quick, thorough removal, recovery and restoration. And area business owners know they can benefit from the same services, from fire to flood and beyond.

But there’s an additional service of which smart business owners can avail themselves, and that’s top-of-the-line cleaning for buildings, surfaces and machinery.

Commercial Services for Businesses of Any Size

We’re living in the age of contagion-consciousness, and it behooves any business owner to let the experts at SERVPRO go the extra mile to ensure a safe commercial environment for employees and patrons. We can step up the sanitation at any business, including:

Retailers and shops. From local boutiques to malls and department chains, we can provide next-level cleaning to promote safe business.

Educational facilities and college campuses. Even daily cleaning in K-12 schools is only getting rid of half the bacteria living on desks and oft-used surfaces, but we’ve got the tools and technique for blasting those germs and keeping kids and educators safe.

Hospitals and healthcare facilities. Whether outpatient care or long-term situations like nursing homes, we can provide the extra care needed for spaces where patient health is the No. 1 priority.

Convention centers, hotels and hospitality centers. We can provide thorough cleaning for areas like these that see a steady, heavy influx of people.

Foodservice facilities. Sanitization at food facilities is never to be taken lightly, and you’ll know your process is being safeguarded properly when you call SERVPRO.

Apartments and managed properties. Whether you oversee a few rentals or a massive business park, we can provide the cleaning that will keep your tenants happy, knowing their health is at the forefront of your mind.

Slowed productivity from sick days and employees working through illness costs businesses $260 billion per year. Letting SERVPRO handle your commercial cleaning helps you maintain productivity and profitability, while simultaneously taking better care of your teams and customers.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

Make Sure You're Choosing the Right Service Company - SERVPRO of Tallahassee

10/7/2021 (Permalink)

Sometimes the most difficult decisions to make are ones that require both speed and a lot of trust. This is the case when a natural disaster or accident does damage to your home that requires restoration.

When a situation arises, you will need to execute some quick but critical thinking as you consider the needs of your home and decide what restoration company to reach out to.

If it’s something you’ve never considered before, it may be helpful to have some idea what to look out for. Here are three questions that any respectable service company should be able to answer to your satisfaction.

Are They Legit?

It’s an unfortunate truth, but it happens— scammers and con artists come out of the woodwork to take advantage of home and business owners whose property has been damaged. These are typified by unlicensed individuals who come in from out of town with no local reputation or client base, making claims of incredibly cheap work that requires a deposit, which they can then retain while your work goes undone or done very poorly.

Fortunately, when you contact SERVPRO, you’re getting in contact with one of the most reputable teams in the industry, with a long history of satisfying the needs of homeowners. And when you partner with the same company the PGA Tour trusts for its cleanup and recovery efforts, you know you’re getting the highest quality work and service.

Will They Be There When I Need Help?

There are 365 days in a year, and we’re ready on every single one of them. When an emergency hits your home, you don’t have time to wait.

That’s why when you click a link on our website or pick up the phone, we’re geared up and ready on the other side—because we can’t wait to help you, and you don’t have time to wait at all.

Where’s a Fleet When You Need One?

SERVPRO of Tallahassee is a local, neighborhood franchise, led and operated by experts in the local community—this means you get fast, knowledgeable service from folks who know the specific needs of Tallahassee homeowners.

But when hurricanes and major events call for additional help and technicians, we call on the backup—the nationwide network of tools, technicians and resources that make up the full SERVPRO fleet. Big jobs don’t intimidate us, and your needs never get pushed aside.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Water damage event while homeowner was out of town!!

8/1/2018 (Permalink)

In the featured photo you can see extensive water damage that left the floor damaged beyond repair, and visible mold present.

SERVPRO of Tallahassee would like to take the time to give our residents and community members some advice since it is summer and lots of you folks may be traveling out of town. 

One of our Tallahassee residents was away from their home for a long time. During their vacancy, a water damage event occurred and went unnoticed. When the homeowner returned to their home, they found it in ruins. Ceilings had collapsed on the first floor, as water flowed from an upstairs toilet for what looks like days. The home had so much water damage inside that you could see signs of water flowing down the brick of the home on the outside. What is even worse is that the water  caused damage to the HVAC system and the system shut down. At that point the home became a breading grounds for microbial growth to start forming and it did, as you can see in the picture. Of course once SERVPRO of Tallahassee received notice of the water loss and mold damage our production technicians were on site immediately and went to work to restore this Tallahassee home. 

Our advice to our customers, if you go out of town, please have a trusted friend or family member or even a property manager go check on your property as frequently as possible. It is very important to catch water damages when they happen so your home suffers less damage. 

Don't drive through Flood waters, turn around!!!!

8/1/2018 (Permalink)

Torrential rain washed away this vehicle in Escambia County

SERVPRO of Tallahassee wants our residents to stay safe, especially with the latest weather conditions. The National Weather Service issued a flash flood watch that remains in effect until Thursday evening across North Florida and into Georgia. Additionally, a flash flood warning has been issued by for portions of coastal Wakulla County. Just this Wednesday morning in Wakulla there was a short-lived tornado warning issued.

With an increase in rainfall in our area, you may come across dangerous roadways. If the water on the road looks deep, or you have any doubts and there is a concern for crossing, please find an alternative route to drive. Please do not drive through flood waters, TURN AROUND, DON'T DROWN. 

You can read an article by Tallahassee Democrat if you hold the Contrl Key and click on the link provided.

If you would like to read the flash flood watch and flash flood warning issued by NWS, please follow the link below the same way.

Photo was obtained from an article by Click the link to read the article. 

Our Employee of the Month for July 2019!!!!

8/1/2018 (Permalink)

Every month our team at SERVPRO of Tallahassee takes a vote for employee of the month. Our vote is comprised of a blind ballot where each of our team members are given a ballot and they vote for the individual who they feel should be recognized as employee of month. Additionally, we count customer compliments as a vote too. So each month we keep a record of compliments our team receives either as a whole or individually for that month. We tally each compliment as a vote. So, at the end of month, we not only count our own votes but essentially the votes of the community members we service as well. 

With that said, SERVPRO of Tallahassee would like to take a minute to give praise to one of our highly trained production technicians, Robert Philbrick, for receiving employee of the month for the month of July. Thank you Robert for your long hours and dedication. Robert is helping bring the brand to life with his hard work and compassion shown in the field. Thank you Robert for being part of our team!!!

Flooding and water emergencies don’t wait for regular business hours and neither do we!!!

7/31/2018 (Permalink)

Fallen debris from collapsed ceiling on first floor after extensive water damage caused by supply line leak on second floor.

Need Emergency Service?

Call SERVPRO OF TALLAHASSEE 24/7 @850-878-8885

SERVPRO of Tallahassee provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. Our trained technicians are on standby to help restore your home.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  Our team arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

No worries - Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

To provide peace of mind we invite you to Meet our staff – just hold Ctrl key and click on the link.

Are You Prepared for This Hurricane Season??

7/30/2018 (Permalink)

With Hurricane season upon us, SERVPRO of Tallahassee wants to make sure our neighbors and our community is prepared for this Hurricane season. Hurricanes can cause lots of issues for our community as we have seen these past three seasons. We want to make sure we are ready to help, and our community members are readily prepared if disaster strikes.

In 2018, The Florida panhandle was ravaged by Hurricane Michael. Michael is the first hurricane to make landfall in the United States as a category 5 since Hurricane Andrew in 1992, and only the fourth on record. The others are the Labor Day Hurricane in 1935 and Hurricane Camille in 1969. Michael is also the strongest hurricane landfall on record in the Florida Panhandle and only the second known category 5 landfall on the northern Gulf coast.

At least 74 deaths had been attributed to the storm, including 59 in the United States and 15 in Central America. Hurricane Michael caused an estimated $25.1 billion in damages, including $100 million in economic losses in Central America, damage to U.S. fighter jets with a replacement cost of approximately $6 billion at Tyndall Air Force Base, and at least $6.23 billion in insurance claims in the U.S.. Losses to agriculture alone exceeded $3.87 billion. As a tropical disturbance, the system caused extensive flooding in Central America in concert with a second disturbance over the eastern Pacific Ocean. In Cuba, the hurricane's winds left over 200,000 people without power as the storm passed to the island's west. Along the Florida panhandle, the cities of Mexico Beach and Panama City suffered the worst of Michael, with catastrophic damage reported due to the extreme winds and storm surge. Numerous homes were flattened and trees felled over a wide swath of the panhandle. A maximum wind gust of 139 mph  was measured at Tyndall Air Force Base before the sensors failed. As Michael tracked across the Southeastern United States, strong winds caused extensive power outages across the region.

Although we can’t prevent hurricanes from coming we do want to provide to you the information you will need to help stay safe this season. When it comes to safety we look to The U.S. Federal Emergency Management Agency (FEMA) for guidance. FEMA agrees that being prepared makes sense in any emergency situation stating “Preparing Makes Sense. The likelihood that you and your family will survive a house fire depends as much on having a working smoke detector and an exit strategy, as on a well - trained fire department. The same is true for surviving a terrorist attack or other emergency. We must have the tools and plans in place to make it on our own, at least for a period of time, no matter where we are when disaster strikes. Just like having a working smoke detector, preparing for the unexpected makes sense.” So please, SERVPRO of Tallahassee urges everyone to please plan for this hurricane season and make sure you are ready!! Follow FEMA’S four steps for emergency preparedness which can be found by clicking the link provided. Just hold the control key and click on the link provided, you will find helpful tips from FEMA to get by in an emergency situation, as well as step by step instructions.

SERVPRO of Tallahassee will be on standby this season to help our fellow community members and our neighbors; just like we have been for the past 35 years. We are equipped with generators to keep our business going during a power outage, so we can keep helping our community. Our team is willing to work through the storms to make sure your home survives this season, and are geared with sump pumps, extractors, air movers, and other specialty equipment to insure that your home can survive this hurricane season. If you find yourself in the midst of troubling water damage this hurricane season, or if you are in need of our comprehensive services for any reason, remember you are not alone. Call our experienced staff at SERVPRO of Tallahassee at 850-878-8885, we are faster to any size disaster and we’ll make it "Like it never even happened." Just take a look at our testimonials from the years past helping our community members in need. So no worries, you are in good hands. Please stay safe everyone, and be prepared!

Picture featured was obtained from


7/30/2018 (Permalink)

This mold was caused by a water damage that went unnoticed for too long!!!

SERVPRO of Tallahassee warns our residents - if you see visible mold in your home, please do not disturb it. You can inadvertently spread the mold infestation throughout your home. If you are in the middle of renovating your home and you discover mold, stop. Cover the suspect microbial growth discovered with plastic if possible, and then call us immediately. DO not disturb the growth any further. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. Let our experts come out and advise on a proper plan of action to prevent any further contamination of unaffected areas in your home. If you suspect mold in your home please follow our tips below:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Cover the affected area if possible.
  • Contact SERVPRO of Tallahassee for further mold remediation services.
  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Tallahassee specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business. SERVPRO of Tallahassee is a licensed mold remediation company here local in the Tallahassee area. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. We pride ourselves in our remediation services, and frequently handle these types of situations in homes throughout North Florida and South Georgia. From St. George Island to Newton Georgia, our experts have helped clean and clear homes of microbial growth. No job is too big, or too small. If you see or suspect mold in your home, call our experts today @850-878-8885